Privacy: Guarding Digital Autonomy, Dignity

Privacy policy

Thank you for visiting the Reafly website and familiarizing yourself with our privacy policy (hereinafter referred to as the "Policy").

Methods of Obtaining Consent

By exploring our website or using our platforms or services, you acknowledge that you have read and understood this Policy, and you agree that your information and personal data will be managed in accordance with it, if applicable.

Personal Information Collected

Our Privacy Policy includes the following points:

Reafly may collect personal information in various ways, but always in compliance with legality and only for clearly stated purposes, as outlined in this Policy, or where permitted or required by law.

Purposes of Data Processing

The personal information we collect, as well as its level of sensitivity, may vary depending on the nature of your interactions with Reafly. Therefore, it is essential for us to clarify what information we use.

Objectives of Data Collection

We ensure the protection of all collected personal information. We pay special attention to data such as:

  • Name and Contact Information: Name, first name, email, postal address, phone number, and similar information to communicate with you.
  • Proofs of Identity: Passwords, secret questions/answers, and other similar information to secure access to your account
  • Demographic Data: Information such as your age, gender, country, and preferred language.
  • Subscriptions: Information about your subscriptions to our communications.
  • Navigation: Data related to your use of our websites and tools. This includes data you provide or that is generated by your interactions and the history of your communications with our team.
  • Support: Information provided during support requests.
  • Preferences: Information about your likes and interests, inferred or directly provided.
  • Entries: Textual or handwritten data and associated information.
  • Other Data: Additional information collected during your browsing.

Processing Methods Used

Reafly attaches paramount importance to the protection of your personal information and is committed to processing them following industry standards and norms, only for the purposes for which they were collected, as stipulated in this Policy or any other specific notice. However, given the security risks associated with transmission over the Internet, complete protection of this data is not guaranteed. Thus, any information you transmit to us is at your own risk.

Procedures for Accessing and Managing Your Personal Information

Reafly ensures that the personal information it holds is as accurate, up-to-date, and complete as necessary for the purposes for which it is intended.

You have the right to request access to your personal information to verify it and request correction if it is found to be incorrect. If you believe your data is inaccurate or if you wish to view your information, you can submit a request using the contact details provided at the end of this Policy.

We will endeavor, to the extent possible, to provide you with access to your data promptly. However, for security reasons, we may need to confirm your identity.

It may also be the case that, in certain situations, we cannot give you access to your information, for example, if it would involve disclosing another person's personal data who has not given consent, or if legal constraints prohibit such disclosure. If this is the case, we will inform you of the reasons access is denied to you.

Sharing and Reasons for Sharing Personal Information with Third Parties

Reafly does not disclose your information to companies, organizations, or individuals outside of Reafly, except to our authorized providers and partners who require access to this information for the purposes mentioned in this Policy, and this is in accordance with its provisions, as well as in the following situations:

  • With your consent.
  • For storage on servers, in which case your information may be routed through other jurisdictions. We only engage reputable companies with robust privacy policies.
  • For external processing needs: We entrust your information to trusted companies or individuals to process it on our behalf, according to our instructions, in accordance with this Privacy Policy, ensuring data protection at least as stringent as ours and respecting any other appropriate security and confidentiality measures.
  • For legal reasons: We share your information outside our company if it is necessary to comply with laws and regulations in place or if ordered by a court.

Reafly formally commits to neither selling nor renting your personal information to third parties.

Retention of Personal Information

Reafly retains the information collected for varying periods, depending on their type and relevance to our product and service offerings. Throughout this retention period, Reafly implements physical and technical measures to ensure the security and accuracy of personal information.

It is possible that personal information may be stored outside the user's country of residence, especially if a third-party provider or another entity to whom we transmit information in accordance with this Policy is based abroad. In these situations, personal information may be subject to the laws of the country or territory where it is stored, and local authorities may have access to it.

After the end of the retention period, personal information is deleted.

Cookies and Profiling Technologies

With your consent, Reafly may use cookies, web beacons, pixels, log files, or other technologies to collect certain personal information about visitors to our websites, as well as recipients of our newsletters, invitations, and other communications. Cookies are data sent by the server to the browser when visiting a site, allowing the current session to be uniquely identified. This information may include details such as your IP address, the type and version of your browser, the pages of our site you visit, the date and time of your visit, the duration of your session, and other statistics.

It is worth noting that our website may contain links to third-party sites. Our Privacy Policy no longer applies once you leave our site. Reafly is not responsible for the collection or processing of personal information by these third parties or through these external sites.

Effective Date

This Policy is effective from September 22, 2023 Updated: September 1, 2023

Other Information

Responsible for the Protection of Personal Information

If you have any questions, comments, or concerns about this Policy, feel free to contact the person responsible:

Steven Caron
Reafly
552 Rue Brodeur, Longueuil, QC J4J 2T7

Phone: (438) 801-6244
Email: steven@reafly.com